Privacy Policy

Last Updated: January 2025

1. Introduction

Dharti Exim LLP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage in business with us.

2. Information We Collect

We may collect the following types of information:

  • Personal identification information (name, email address, phone number, company name)
  • Business information (company address, tax identification numbers, business licenses)
  • Transaction information (order details, payment information, shipping addresses)
  • Technical data (IP address, browser type, device information, cookies)
  • Communication records (emails, inquiries, customer service interactions)

3. How We Use Your Information

We use the collected information for:

  • Processing and fulfilling your orders
  • Communicating with you about products, services, and inquiries
  • Improving our products and services
  • Complying with legal and regulatory requirements
  • Preventing fraud and ensuring security
  • Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

  • Service providers (shipping companies, payment processors, logistics partners)
  • Government authorities (customs, tax authorities, regulatory bodies)
  • Legal advisors and auditors
  • Business partners (only with your explicit consent)

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with relevant authorities

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

8. International Data Transfers

As an export business, we may transfer your information internationally. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Dharti Exim LLP

B18, Navdeep Complex, Memnagar

Ahmedabad 380052, Gujarat, India

Email: contact@dhartiexim.com

Phone: +91 9998039996